An independent firm built on one rule: diagnose, never sell.
Founded in Reading in 2019 after years of watching homeowners pay for chemical damp courses that never fixed condensation. We are surveyors, not contractors.
Most damp is misdiagnosed. We exist to fix that first.
Across the Thames Valley, a large share of homes quoted for "rising damp" are in fact suffering from condensation, a blocked gutter or a failed extract fan. The firm that diagnoses is usually the firm that sells the repair.
Chauntry breaks that link. We only survey. Landlords, letting agents, housing associations and homeowners get a neutral, evidence-based answer, and can then choose any contractor they like.
Since Awaab's Law came into force, housing providers also use us to evidence their response times and close complaints with a defensible record.
Four principles in every case file.
We never sell the cure
No injection damp courses, no tanking, no fans. Our income comes from diagnosis only, so there is no incentive to find a problem that is not there.
Measured, not guessed
Calibrated moisture meters, thermal cameras, anemometers and data loggers. Every conclusion has a reading behind it.
Written to be relied on
Reports follow HHSRS methodology and Approved Document F, so they hold up with tenants, insurers, councils and tribunals.
Plain English
Each report opens with a one-page summary a tenant or a board member can read in two minutes.
The surveyors behind the reports.
James Chauntry
Founder & lead surveyor
MRICS · CSRT · 18 years in building pathology
Dr Sarah Okafor
Ventilation & building physics
PhD building physics · BPEC ventilation installer
Tom Hale
Field surveyor, OX & HP
CSRT · Level 2 thermography (ITC)
Diagnostics only. We never sell damp treatments, chemicals or building work, so our findings are never shaped by a quote.