ChauntryHousing Compliance
FILE 01Independent diagnostics · Berkshire

Damp and mould,
investigated like
evidence.

Chauntry is an independent surveying firm. We find the real cause of damp, mould and ventilation failures in homes across Berkshire, Oxfordshire and Buckinghamshire, and we never sell the repair.

1,240+
properties surveyed
63%
of 'rising damp' quotes we disproved
24 h
triage note turnaround
Field evidence logCHC-2611-0412
Surveyor taking a moisture meter reading on a wall
Rear bedroom, NE corner · Caversham RG4
Cause found
WME (wall base)
0.0%HIGH
Relative humidity
0%HIGH
Surface temp.
0.0°CNEAR DEW
Extract rate
0 l/sFAIL < 15
Diagnosis: condensation mould. Root cause: failed bathroom extract. Rising damp: ruled out.
Independent

Diagnostics only. We never sell damp treatments, chemicals or building work, so our findings are never shaped by a quote.

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FILE 02Diagnostic menu

Three tiers. Pay only for the evidence you need.

Full menu & add-ons
TIER 01

Initial Triage Visit

£99

45 min on site

Tenants, homeowners and landlords who need a fast, independent first opinion.

Most booked
TIER 02

Modular Diagnostics

from£99

Triage + chosen modules

Cases where the cause is suspected but needs evidence before any repair is commissioned.

TIER 03

Comprehensive Survey

from£595

Half to full day on site

Landlords, letting agents and housing providers who need a defensible, report-grade record.

FILE 03Method of investigation

From first reading to final report, every conclusion is backed by data.

STEP 01

Triage

A 45-minute visit with calibrated meters. Most questions are answered here, for £99.

STEP 02

Evidence

Only if needed: thermal imaging, airflow tests, salts analysis or 7-day data logging.

STEP 03

Diagnosis

We separate condensation, penetrating and rising damp, and name the root cause.

STEP 04

Report

A clear, photo-backed report you can hand to a tenant, a contractor or the council.

LOGRecent case files

What the evidence actually showed.

RefLocationPropertyFindingTierStatus
CHC-2611-0412Caversham, RG4Victorian terraceCondensation mould, failed bathroom extract (4 l/s measured vs 15 l/s required)ModularClosed
CHC-2610-0388Maidenhead, SL61970s flat, 2 bedPenetrating damp from blocked hopper head, not rising damp as quoted by contractorTriageClosed
CHC-2610-0371Headington, OX3HMO, 5 bedHHSRS Category 1 hazard in rear bedroom, action schedule issuedComprehensiveFollow-up
CHC-2609-0344High Wycombe, HP13Housing association block, 12 unitsCold bridging at lintels in 7 of 12 flats, Awaab's Law timeline evidencedPortfolioClosed
AREACoverage

Surveyors based in Reading, on site across RG, SL, OX and HP.

WITWitness statements

4.8 / 5 from 212 verified reviews.

StatementSTMT-01

“Two damp firms told us we needed a £4,800 injection DPC. Chauntry proved it was a leaking gutter. That report paid for itself forty times over.”

Helen M.

Homeowner, Wokingham

StatementSTMT-02

“We now send every mould complaint to Chauntry first. The reports are clear enough to show the tenant and robust enough for the council.”

Daniel O.

Lettings director, Reading

StatementSTMT-03

“Quick triage, honest advice, no hard sell. They do not do repairs, so there is no reason to inflate the problem.”

Priya S.

Landlord, 3 properties in Slough

Q&ACommon questions

Open the file before you pay for a repair.

A £99 triage visit costs less than a single tub of damp-proofing cream, and it might save you thousands on the wrong treatment.

No. We are a diagnostics-only firm. We never sell treatments, chemicals or building work, so our findings are never shaped by a quote.